Your Virtual Partner

I’m Louise, a digital nomad living and working aboard my small sailboat as I cruise the Mediterranean. Since 2021, I’ve been working for small businesses and entrepreneurs as a Tech Virtual Assistant (VA). I have an entrepreneurial background myself along with extensive experience and wualifications in customer service and administration.

My expertise includes:

Process Mapping & Automation – Analysing workflows and creating systems that save time, improve efficiency and harness the power of tech and robotic processes.
Digital Content Creation – Designing websites, landing pages, email sequences, and online courses.
Training – My aim is always to empower my clients to learn how their new systems work and to need my assitance less and less over time.

I’m highly focused, commercially aware, and committed to delivering results. My clients value my productivity, reliability, and excellent communication. I use electronic time trackers, so you only pay for the minutes I work, offering a cost-effective alternative to hiring a permanent employee.

The Floating Assistant is perfect for small business owners who want to simplify processes and save time on repetitive tasks. Let me analyse your current procedures and help you work smarter, not harder.

I'd love to make your business my next success story!

Tech Solutions I Utilise
  • CRM Systems (off the shelf and bespoke)

  • Highlevel

  • Wordpress

  • Canva

  • Descript

  • Wix

  • Hostinger

  • Squarespace

  • Kartra

  • Zapier

  • Loom

  • Click Up

  • Slack

  • Asana

  • Calendly

Equine Industry

I have a lifelong passion for all things equine, I have worked in various roles within the industry. Having ridden since childhood and owned horses for most of my adult life, I’m well-versed in the language and practices of the equestrian world. This allows me to better understand your business and clients from the start, making collaboration seamless.

Construction & Property

With significant experience in the construction sector, I have a broad understanding of industry challenges. As a private landlord since 2009, in addition to spending five years employed within social housing I’m familiar with property management. Additionally, I helped a small building firm navigate pandemic-related challenges by implementing efficient remote working systems and I spent some time working for a roofing and cladding contractor.

Areas of Specialist Knowledge

Client Feedback

Hear from satisfied clients about their experiences working with me.

The Floating Assistant has freed up valuable time, helping me restore work-life balance and focus on business growth. Louise’s skills have brought order to my workload while reducing the stress of tasks I struggle with. She communicates professionally and interacts seamlessly with my customers. As a bonus, her equine industry knowledge is invaluable. Highly recommended for anyone looking to streamline their workload—five stars!

Genti Campbell - GC Saddle Fitting

After the pandemic, my business was in chaos, with a 10-month backlog due to strict Welsh lockdowns. Louise quickly understood our operations, streamlined procedures, and improved workforce efficiency. She pieced together incomplete data to clear the invoicing backlog and introduced a clear scheduling system, helping us manage assets and obligations more effectively.

Mark Thompson - HMBS
★★★★★
★★★★★